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Get Help With a Recent Order

Orders and Order Status

How do I check the status of my order?

Sign in to My Orders to see every order on your account with its current status. You will also get a confirmation email when you order and another email with your tracking number once it ships.

How do I track my package?

When your order ships, we email you a tracking number. You can also open the order in My Orders to find the tracking link. If a carrier shows your package as lost, stolen or delayed, please file the claim with the carrier, as explained in our Shipping Policy.

Will I see my in store purchases in my account?

In store purchases show in your account when the order was rung up under the same email or phone number you use to sign in. Do not see one? Email us with the date of your visit and we will take a look.

Can I change my shipping address after I order?

Please contact us right away at 443.729.3758 or styled4youboutique@gmail.com. We will do our best before the order ships. We are not responsible for packages shipped to an incorrect address entered at checkout, so please double check your address before you pay.

Shipping Options, Prices and Times

How long does it take to ship?

Orders are processed within 2 to 3 business days, not counting weekends and holidays. During sales and busy periods, processing may take 1 to 2 extra business days. Standard shipping usually arrives within 3 to 7 business days after processing.

How much is shipping?

Shipping prices are calculated at checkout, and you will see every available option and its price before you pay. Standard shipping is free on orders of $125 or more. Faster shipping options are offered at checkout when available.

Can I pick up my order at the boutique?

Yes. Choose local pickup at checkout and pick up at 9189 Reisterstown Road, Owings Mills, MD. In stock orders are usually ready within 24 hours, and we will let you know when your order is ready. Bring your order confirmation and a valid photo ID.

How does pickup work for a preorder?

Preorder pieces are not ready within 24 hours. Your preorder will be available for pickup once it arrives at the boutique, and we will notify you when it has arrived and is ready. If your order has both in stock and preorder items, we will let you know when everything is ready.

Which carriers do you use?

We ship with USPS, UPS or FedEx.

Do you ship internationally?

At this time we do not offer international shipping. See our Shipping Policy for details.

Payments and Pricing

What payment methods do you accept?

Online you can pay with Visa, Mastercard, American Express, Discover, Diners Club, Shop Pay, PayPal, Apple Pay and Google Pay. The options you see at checkout depend on your device and browser.

Can I buy now and pay later?

Yes, on eligible orders. Shop Pay Installments lets you split your purchase into 4 interest free payments, or choose monthly payments, subject to approval. Look for the Shop Pay option at checkout to see what your order qualifies for.

Are your prices in U.S. dollars?

Yes. All prices and transactions are in U.S. dollars, and prices may change without notice.

Returns, Refunds, Store Credit and Exchanges

Can I return an item for a refund?

We do not offer cash refunds, store credit or exchanges for a different item, so please shop carefully and reach out with fit questions before you buy. Read the full Return and Exchange Policy.

Can I exchange for a different size?

Yes, size exchanges are available when the size you need is in stock. Start your request within 3 days of your order's delivery date. Items must be unworn with original tags attached, free of stains and odors (including perfume), and in the same condition you received them. Return shipping is at your expense. Items that do not meet these conditions will be sent back to you.

How do I start a size exchange?

Email us with your order number, the item, the size you have and the size you need. We will check stock and reply with next steps. You can also call 443.729.3758.

How do I check on my exchange request?

We reply to exchange requests by email. If you have not heard back, email us with your order number or call 443.729.3758.

Are sale items final sale?

Yes. All sale items are final sale and are not eligible for exchange.

Do you offer store credit?

We do not issue store credit for returns. Store credit is available only through gift cards and gift certificates. See our Store Credit Policy.

Gift Cards

How do I buy a gift card?

Visit our Gift Cards page. eGift cards are available in $10, $25, $50, $100, $125, $150 and $200 amounts and are delivered by email. Gift certificates can be purchased by calling 443.729.3758.

How do I check my gift card balance?

Open the email your gift card came in and select the link to view your gift card, which shows the current balance. When you enter the gift card code at checkout, the amount applied and any remaining balance are shown too. You can also call 443.729.3758 or visit us in the showroom.

Where can I see my gift cards?

Each gift card is delivered by email with its own code, so keep that email handy. Gift cards are not listed inside your account at this time. If you cannot find a gift card email, email us and we will help.

Discount Codes

How do I use a discount code?

Enter your code in the Discount code box at checkout and select Apply. The discount shows in your order total before you pay.

Why is my discount code not working?

Our promo codes can be used once per customer and apply only to full price items that are in stock. They cannot be used on sale items (which are final sale), preorder items, garment bags, reusable totes, gift cards or donations to 4C Sensory Center. Codes also have their own start and end dates. Still stuck? Email us with the code you tried.

More Help

A size I want is sold out. Can I be notified?

Yes. On the product page, choose your size and select Want This Size? Get Notified to receive an email if that size comes back in stock. Restocks are not guaranteed. See all sold out favorites.

Can I get help choosing my size?

Absolutely. Email us or call 443.729.3758 with the item and your usual size, and we will help you choose.

Where is your showroom?

Visit us at 9189 Reisterstown Road, Owings Mills, MD 21117. See Visit Our Showroom for details.

Still Need Help?

Call 443.729.3758 or email styled4youboutique@gmail.com. We are happy to help.